Briefing and Correspondence Writing Essentials

We cover the core concepts of plain English and show you how they can radically improve your briefing documents, letters and emails:

1. Writing process: reassess your approach to workplace writing.
2. Core message: focus your content and trim unnecessary detail.
3. Structure: learn the different ways to present your material.
4. Content flow: apply our model to arrange the content in your letters and emails.
5. Tone: adapt the tone of your writing to engage readers.
6. Clarity: activate verbs to strengthen certainty of meaning.
7. Readability: adjust words and phrases to boost reading ease.