Our clients

We have trained thousands of professionals and edited millions of words for government departments, business clients and not-for-profit organisations.

Our clients are from all kinds of industries, but they all share one thing in common: a desire to communicate with transparency and authority. 

Sydney Town Hall under a clear blue sky.

We partner with the public sector to help them write with efficiency and purpose 

Our government clients range from major federal agencies to state governments and local councils.

Our clients include the Department of the Prime Minister and Cabinet, ABS, ATO, DFAT, NDIS and Services Australia. At the state level, we’ve worked with the departments of Premier and Cabinet in NSW and Victoria, Community Service (NSW) Education (ACT, Queensland), Health (SA), Health and Human Services (Tas), and Justice and Community Safety (Vic).

We also work with government-sponsored regulators, such as the Australian Securities and Investments Commission, the Australian Health Practitioner Regulation Agency and audit offices in NSW, SA, Tas, Vic and WA.

We help companies to communicate clearly and concisely with their customers

From law firms and banks to insurers and super funds, we have worked with a range of businesses to streamline their complex documents and help their staff write with authority and precision.

Our legal clients include Corrs Chambers Westgarth, Gilbert + Tobin, Holding Redlich, King & Wood Mallesons and Turks Legal. In finance, we have worked with AIA, CBA, Macquarie Bank, MLC, QBE, Suncorp and TAL. Other corporate clients include the Financial Services Council, the Health Professional Councils Authority and Infrastructure Partnerships Australia.

Staff chat and work together in a modern glass office.
A smiling woman hands carrots from a community garden to a customer

We help not-for-profit organisations use plain language to get their message across 

Working with not-for-profit organisations and helping them improve their communications is one of the perks of the job!

We’ve worked with organisations as diverse as the Asylum Seekers Centre, Cancer Council and World Wildlife Fund. We’ve helped community housing organisations, such as Link Wentworth and Common Equity Housing Limited, arts organisations, such as MusicNSW and Accessible Arts, and children’s organisations, such as Plumtree and SDN Children’s Services.

Part of Lumify Group