Rachel Bastow

One should aim not at being possible to understand, but at being impossible to misunderstand.

Quintilian

As a plain language practitioner and active member of the international plain language community, Rachel believes in the power of plain language to promote equity, accessibility and inclusion.

Since joining our team, Rachel has helped hundreds of organisations on their path to clear communication. She has seen first hand the transformative impact of plain language tools for readers, writers and entire organisations and is passionate about sharing that widely.

An expert in our services, Rachel consults with clients to choose an ideal program to suit their communication needs. She also oversees the delivery side of training, working with our client services and training team leaders to ensure a quality experience for our clients.

Rachel’s appreciation of words began as a young language learner living overseas. She has since lived and taught in 5 countries and learned as many languages. It was through these experiences that she began to understand the communication challenges people can have and how each writer can play their part in easing the load.

Professional qualifications

• Certificate IV in Training and Assessment (HBA Learning Centres)
• Diploma in English Language Teaching to Adults (University of Cambridge)
• Bachelor of Arts (Honours) in Russian and Italian (University of Exeter)