Training

19 June 2026

We love lists – they’re an effective way to reduce cognitive load for your reader and get your message across quickly. You can even use them to break up long or complex sentences. Want our top tips for writing an effective list? Read on.

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19 June 2026

Have you ever opened an email and not been sure what it was about? You may have just read a thriller. Jargon had you getting out your enigma machine, cliffhangers kept you on the edge of your seat, red herrings threw you off the scent, plot twists created a convoluted tale.

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19 June 2026

English grew from 2 roots. Anglo-Saxon gave us everyday words like start, help and letter/email. After 1066, Latinate French added words like commencement, assistance, and correspondence. Now we use words from both roots.

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16 June 2026

Using AI is a lot like hiring an enthusiastic intern. They’re quick and helpful but also alarmingly confident in their own ability. And the thing about over-eager interns is that if you let them, they start making decisions you should be making yourself.

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16 June 2026

Clear communication may seem obvious for good business. But many organisations still bury key details under context, leave out helpful headings or hide behind the passive voice.

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12 June 2026

A legible typeface in your documents and on your website makes it easier for readers with low vision or dyslexia to read your writing. You can start with common, easy-to-read typefaces, such as Calibri, Verdana or Tahoma.

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19 May 2026

Across Australia, organisations are moving quickly to adopt generative AI tools like Copilot and ChatGPT. The promise is clear: faster writing, greater productivity and less time spent on repetitive tasks.

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Different coloured plastic letters in person’s cupped hands
6 May 2026

Acronyms. One of the most loved and hated features of business writing. Writers love them, readers not so much, but why? And do they have a place in clear communication?

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Scissors snip the words ‘for the purpose of’ into the shorter and equally accurate alternative, ‘for’.
4 May 2026

Short words benefit all readers (and writers). We love them because they are easier to read, liven up your writing, save time and reduce ambiguity.

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A small child flexes their biceps. A shadow is behind them – it is of a very muscly figure also flexing their biceps.
21 April 2026

Want to boost trust, engage readers and save time? One tiny word can make all the difference: a pronoun.

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Part of Lumify Group